Customer Phone Numbers

Manage Destinations (aka Customer Phone Numbers)

Destinations are an alternate way of managing RingPools. Learn more about RingPools here.

Properties

Property	Type	Value
id	integer (read-only)	The internal Invoca id of the Destination.
country_code	string	Country code of the phone number.
phone_number	string	Phone number of the Destination.
primary_url	string	Website or page URL on which the destination is applied.
requested_destination_name	string (read-only)	Alias for the destination. Auto-generated names.
advertiser_campaign
id_from_network	string	The network object_id for this Advertiser Campaign. Unique within network. Not required when auto-generation is enabled at network level.
name	string	Campaign name.
status	string	Current campaign state.
dynamic_number_pool
id	integer (read-only)	The internal Invoca id of the RingPool.
id_from_network	string (required)	Network specific id of the RingPool. Unique within network. Not required when auto-generation is enabled at network level.
name	string	Arbitrary string. Names the RingPool.
object_url	string (read-only)	URL for reaching the RingPool in the UI.
lifetime_seconds	integer	The guaranteed minimum time that the number will be allocated for this RingPool.
max_pool_size	integer	The maximum amount of phone numbers to be allotted at one time.
preferred	boolean	true or false. Selects this RingPool if the advertiser has multiple RingPools for the campaign and the web integration code does not specify which pool to use.
destination_phone_number	A phone number to be associated with the RingPool.	When using Destinations UI or the forward to destination IVR node, this number will be used.
fill_immediately	boolean	When true, the ringpool will immediately be filled with phone numbers up to the max_pool_size, if numbers are available. When false, the pool will initially fill at 10% capacity to conserve phone number usage. The ringpool will increase phone numbers based on ringpool autoscaling settings and traffic volume.

Endpoint:

https://invoca.net/api/@@NETWORK_API_VERSION/<network_id>/customer_phone_numbers.json

NOTE: Creating & Deleting DestinationsCreating a Destination via this endpoint isn’t possible. A Destination can be made alongside a RingPool that it’ll be associated with via the RingPool endpoint (Documentation).The Destination can be deleted via this endpoint, but if the associated RingPool is going to be deleted as well, you can save a request by utilizing the delete_detected_phone_number parameter in the RingPool endpoint.

GET /customer_phone_numbers

Get all Destinations

Parameters

Property	Type	Value
limit	integer (optional) (Default 100)	Number of objects to be returned in a single request. If not provided, first 100 objects will be returned.
start	integer (optional) (Default 0)	First `x` number of objects to skip in the response. If not provided, the response will start from the first available object.
query	string (optional)	Search string to search by phone number. If not provided, all objects will be returned given no other filters are included.
status	string (optional)	To filter results by a specific type. If not provided, all objects will be returned given no other filters are included. Possible values include: ignored (Fetches only destinations that were ignored), tracked (Fetches only destinations that have a ringpool associated with them), discovered (Fetches only destinations that were neither ignored nor have a ringpool associated with them).
sort_by	string (optional) (Default id)	Sort the result by a specific column.
sort_dir	string (optional) (Default asc)	Sorting direction for the objects being returned. Possible values include `asc` and `desc`.

Examples

Read all Destinations as an array. Endpoint:

https://invoca.net/api/@@NETWORK_API_VERSION/<network_id>/customer_phone_numbers.json

Response Code: 200 Response Body:

{
  "data": [
    {
      "id": "value",
      "country_code": "1",
      "phone_number": "202-555-0001",
      "primary_url": "",
      "requested_destination_name": "",
      "acknowledged_at": null,
      "created_at": "2023-10-19 03:34:42 -0700",
      "updated_at": "2023-10-19 03:34:42 -0700",
      "advertiser_campaign": {
        "id_from_network": "83",
        "name": "My test campaign 1 - New York",
        "status": "Activated"
      },
      "dynamic_number_pool": {
        "id_from_network": "13",
        "name": "tag 1.83",
        "pool_type": "Custom",
        "destination_type": "Advertiser",
        "lifetime_seconds": 300,
        "max_pool_size": 2,
        "preferred": false,
        "is_first_preference": true,
        "use_custom_data": true
      },
      "ignored_at": null,
      "notified_at": null
    },
    {
      "id": "value",
      "country_code": "1",
      "phone_number": "202-555-0002",
      "primary_url": "",
      "requested_destination_name": "",
      "acknowledged_at": null,
      "created_at": "2023-10-19 03:49:21 -0700",
      "updated_at": "2023-10-19 03:54:56 -0700",
      "advertiser_campaign": {
        "id_from_network": "87",
        "name": "Live campaign New Jersey",
        "status": "Activated"
      },
      "dynamic_number_pool": {
        "id_from_network": null,
        "name": null,
        "pool_type": null,
        "destination_type": null,
        "lifetime_seconds": null,
        "max_pool_size": null,
        "preferred": null,
        "is_first_preference": null,
        "use_custom_data": null
      },
      "ignored_at": null,
      "notified_at": null
    }
  ],
  "requestId": null,
  "recordsTotal": 2
}

GET /customer_phone_numbers/<customer_phone_number_id>

Get a Destination

Examples

Read a Destination Endpoint:

https://invoca.net/api/@@NETWORK_API_VERSION/<network_id>/customer_phone_numbers/<customer_phone_number_id>.json

Response Code: 200 Response Body:

{
  "id": "value",
  "country_code": "1",
  "phone_number": "202-555-0001",
  "primary_url": "",
  "requested_destination_name": "",
  "acknowledged_at": null,
  "created_at": "2023-10-19 03:49:21 -0700",
  "updated_at": "2023-10-19 03:54:56 -0700",
  "advertiser_campaign": {
    "id_from_network": "87",
    "name": "test-campaign Arizona",
    "status": "Activated"
  },
  "dynamic_number_pool": {
    "id_from_network": "13",
    "name": "tag 12.83",
    "pool_type": "Custom",
    "destination_type": "Advertiser",
    "lifetime_seconds": 300,
    "max_pool_size": 2,
    "preferred": false,
    "is_first_preference": true,
    "use_custom_data": true
  },
  "ignored_at": null,
  "notified_at": null
}

DELETE /customer_phone_numbers/<customer_phone_number_id>

Delete a Destination

Examples

Delete a Destination Endpoint:

https://invoca.net/api/@@NETWORK_API_VERSION/<network_id>/customer_phone_numbers/<customer_phone_number_id>.json

Response Code: 200 Response Body:

{}

​Customer Phone Numbers

​Manage Destinations (aka Customer Phone Numbers)

​Properties

​GET /customer_phone_numbers

​Parameters

​Examples

​GET /customer_phone_numbers/<customer_phone_number_id>

​Examples

​DELETE /customer_phone_numbers/<customer_phone_number_id>

​Examples

Customer Phone Numbers

Manage Destinations (aka Customer Phone Numbers)

Properties

GET /customer_phone_numbers

Parameters

Examples

GET /customer_phone_numbers/<customer_phone_number_id>

Examples

DELETE /customer_phone_numbers/<customer_phone_number_id>

Examples